# Pre-sale Tips

🔍Confirming the delivery address

Please carefully check the complete delivery address, including the postal code and house number, before placing your order. Incorrect address information may result in the package being returned or lost.

🚚Shipping and delivery information

The estimated delivery time is 15–35 business days. Deliveries to remote areas may take a little longer. If your package does not arrive within this timeframe, contact us and we can help check its shipping status.

🔥Safe use instructions

Due to international air transport regulations, the product is shipped without lighter fuel. After receiving your order, please choose the appropriate butane gas or lighter fluid to refill it.

💡After-sales support

If you encounter any product quality issues, please provide an unboxing video within 48 hours of receipt. We can assist with exchanges, usage instructions, and solutions for lost or delayed packages.

If you have any questions, please contact us first so we can discuss them before you leave a review.