SPECIFICATIONS

Brand Name: DIVEDEER

Certification: ce

Cleaning Route: Random Type

Dust Box Capacity (L): 1-2 L

Filter Type: Other

Function: Mopping & Sweeping & Suction Type

Handle Material: Plastic

High-concerned chemical: none

Installation: Rod Type

LCD: Yes

Origin: Mainland China

Power (W): 25W

Remote Control: No

Voltage: 220 V

Weight: 3 - 6 KG

15000Pa strong suction power: Powerful suction, removes hair, particles, and dry or wet debris. High-frequency mopping, instant cleaning and quick drying, preventing water stain residue.

Innovative double scraper design: First combs, then scrapes, efficiently preventing tangling. Scrapes off hair and dirt completely throughout the mopping process. The roller brush stays clean without the need for manual cleaning.

110,000 RPM brushless motor: Powerful yet intelligent; only with the right force can there be strong cleaning performance.

64dB low-noise mopping: Noise reduction treatment is applied inside the machine. You can clean with peace of mind even if there are babies or pets at home.

40-minute long battery life: Easily handles 200m².

Note:

- Due to the time difference between countries, if a sales representative is not online, they will reply to your email within 24 hours.

If you encounter the following situations, please refer to the inspection steps for self-checks, record a video of the machine not working or the issue at hand, and send it to customer service. Customer service will resolve it as soon as possible.

Problem 1: The machine displays E1

Inspection steps: Check if there are foreign objects such as hair tangled on the floor brush or roller brush. If yes, clean them up. If there are no entangled foreign objects, remove the clean water tank and dirty water tank, and check if there is suction at the air inlet of the machine body. If there is suction, remove the roller brush and rotate the floor brush shaft to see if it rotates freely.

Problem 2: False alarm that the dirty water tank is full

Inspection steps: Provide a video to verify if there is foam in the dirty water tank. If there is, you must remove the roller brush and the dirty water tank for cleaning until there is no foam at all (it is emphasized that high-foam cleaning products cannot be used. If high-foam products such as detergent or shower gel have been used for mopping, the roller brush and dirty water tank must be removed and cleaned immediately). If there is no foam, you can clean the dirty water tank and the upper cover of the dirty water tank according to the video.

Problem 3: Chaotic voice broadcast

Inspection steps:

1. Check if the three contacts on the charging dock are sunken. If they are not sunken, press each one to see if any contacts fail to spring back or get stuck.

2. If there is no problem with the base, check if the contact points between the machine body and the base are normal; you can take photos to confirm. If normal, remove the two small wheels at the bottom of the floor brush; they can be forcefully removed and we will provide replacements.

Problem 4: The self-cleaning roller brush cannot reverse

Inspection steps: Check if there are foreign objects entangled on the roller brush or floor brush.

Problem 5: Unable to dry the roller brush

Inspection steps: Check if there is water accumulation on the base. After turning on the drying mode, check if the aluminum plate is heating up.

For other problems, please contact customer service. Before communicating with customer service, record a video of the machine failure and send it to them. Customer service will be able to identify the problem as soon as they see the video.